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I want to draw your attention today to that voice in your head… If you’re thinking right now “Kelli-Rae is crazy, I have no voice in my head!” that IS the voice talking! One of the most impactful habits the top performers in the world have figured out, is to control your focus, or the…

You’re a business owner. You take significant risks every day. Your REWARD (your profit) must be worth it. Being a business owner isn’t easy. It’s not always fun. It’s an unsuccessful endeavour 96 percent of the time (isn’t that a scary statistic?). Our purpose in serving you is to have you be in the four percent of business owners that DO…

Learning how to think should be your primary objective. Many business owners come to me asking “can you fix my business?” Sadly, I cannot. Only they can fix their business, by fixing their ways of thinking. The smartest ones understand this—and usually become TMH clients. They make INCREDIBLE changes in their lives, because of their…

There is lots of advice out there on how to earn sales and how to manage your customer service. At TMH Business Coaching, we have only three rules. Follow these rules to make your experience more enjoyable, ethical, and to earn the trust of your customers! Be authentic: Be true to your self and to…

In Part 1 of our Marketing series, we talked about identifying your customers. In Part 2, we talked about your company’s strengths, weaknesses, and your competitors. With all that information gathered, now it’s time to create some marketing tools! 30-Second Infomercial Also known as your “Elevator Pitch,” you need to develop a quick, 30-second explanation…

To gain credibility and earn the most number of customers, you need to make a promise of quality to them and then stick to that promise. But this strategy will not work if your culture is in trouble…. So be sure you have worked on your culture prior to implementing this bold statement with your…

Many of us (myself included) are guilty of working long hours without proper breaks throughout the day. We may be diving into one project, or rushing back and forth between several tasks, but either way, we’re accomplishing a lot less than we could. Somehow, along the way, it became like a badge of honor to be “super-busy” and…

We spoke recently about how to make sure that your marketing strategy targets the right people. In Part 2 of our Marketing series, we’ll look at your competitors and perform a SWOT analysis! While it might not seem obvious to go through some of these things when developing your marketing strategy, it is actually really important!…

You have a business. You have a vision of where you want to take it. You have a detailed budget. Now all you need is customers. A business without marketing is like a sailboat on the sea without sails. It simply won’t go anywhere. You need to get the word out about your business. But…

Research shows that 80% of people give up on their New Years resolution by the second week of February! As the linked US News article notes, the reasons for this are that “outside-in” resolutions usually fail because they treat symptoms rather than addressing the real problem: self-discipline! Here are the steps you MUST take to…