I Absolutely Lost It Last Week. Thank Goodness I Have A Perfect Team!

By Kelli-Rae Tamaki / August 22, 2020

My mom has been telling me forever that “no one is perfect.” Yet somehow, it took me 37 years to really get that I will never be perfect. This realization came on the heels of me having a temper tantrum in front of my leadership team last week. Yes, I’m talking a real-live-toddler-kind-of-tantrum. That’s exactly…

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Intentional Management: The Best Competitive Advantage

By Kelli-Rae Tamaki / August 15, 2020

During the COVID-19 pandemic there have been so many people scared, hurt, upset, angry, or worse. There have been so many people not putting their best selves forward. There have been so many business owners who have not been showing up as the best leaders and providing intentional management—which creates a less-than-optimal customer experience, because…

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Two Important Questions For Instant, Life-Changing Results!

By Kelli-Rae Tamaki / July 20, 2020

I have two important questions for you that will dramatically improve the results you’re getting as a leader, and as a human being. Who do you want to be? What three characteristics best describe this person? How do you want to feel? The Reason We Do Everything The reason I ask you who you want…

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Focus on the area you want to improve and work on it.

Frustrated With Your Results? Focus on the Area You Want To Improve

By Kelli-Rae Tamaki / July 10, 2020

Have you been frustrated with the results you’re getting in one or more areas of your life? What skills would you need to improve that area of your life (let’s say it’s your business)? How many hours per week do you spend developing those skills you need to improve that area? I may have broken…

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It Doesn’t Matter If The Customer Is Right, You Must Serve Your Customers

By Kelli-Rae Tamaki / July 3, 2020

I know you’ve dealt with a customer who was just the worst. We all have. And I’m here to let you know that I sympathize, I get it, and… it doesn’t matter if they’re right or wrong. Your business exists to serve your customers. The bar is incredibly low for customer service, as noted in…

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Being happy will make you successful!

Success Won’t Make You Happy, But Being Happy Will Make You Successful

By Kelli-Rae Tamaki / June 29, 2020

I was thrilled to come across this great video from Shawn Achor last week. It was a great reminder that no amount of success will make us happy, BUT gratitude and being happy will make you successful! Here’s that awesome video:   And here is a related article on why being happy will make you…

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Focus on one thing at a time!

If You Chase Two Rabbits, You Will Not Catch Either One: Focus on One Goal at a Time

By Kelli-Rae Tamaki / June 20, 2020

Focus on one goal at a time. This one paradigm shift changed my life in so many good ways. The Russian proverb “If you chase two rabbits, you will not catch either one” teaches us that trying to achieve two things at once will be unfruitful. If you’re anything like me, you might be picturing…

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It is important to relax without guilt.

Why You Won’t See Me At A Protest: Other Ways To Make a Positive Impact

By Kelli-Rae Tamaki / June 15, 2020

Even though I abhor racism and discrimination of any kind, you won’t see me at a protest, and you won’t see me fighting with people on social media. But I will make a positive impact. The World Is In A State Of Change We have seen great conflict and unrest in the world this year.…

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Problem solving is easier when you think positive thoughts

Everything We’ve Been Taught About Problem Solving Is Wrong

By Kelli-Rae Tamaki / June 6, 2020

Over the past few years I’ve been experimenting with a new technique for problem solving. I’ve taken my attention away from the problem instead of focusing on it. I’ve forced myself to think about other things that feel good easily to me. I’ve disciplined myself to focus only on the things that make me feel good.…

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Only do what you feel like doing

Do What You Feel Like Doing for Better Business Success

By Kelli-Rae Tamaki / May 30, 2020

Most of the time, I write my weekly coaching tips email on Friday and schedule it for early Monday morning, but last week, I didn’t feel like it—so I didn’t! No, I am not losing my mind, I am (and have been for years) experimenting with a whole new way of living my life and business.…

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Survival Of The Fittest Businesses

By Kelli-Rae Tamaki / May 15, 2020

You may have noticed that some business owners are full of anger, resentment, fear, and unrest right now. I do feel empathy and compassion for them, but the truth is that they are not preparing for survival of the fittest. They are not preparing for a great year of business. They are not getting ready…

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What Works and What Hurts During COVID-19

By Kelli-Rae Tamaki / May 5, 2020

It is important to recognize what works and what hurts during COVID-19. I’ve been watching myself and thousands of other business owners over the last month as we became enveloped by COVID-19. And if I’m being honest, and you know I always am, it wasn’t always pretty, especially when I examined the way I’ve been…

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