The Best Two Leadership Tools: Get Better Results in your Business Today!

Have you ever felt frustrated and overwhelmed in your business? Like no one really knew what was priority, or even what was important? Have you ever thought, “Whose job was that supposed to be?” We all have! But years ago I learned two very powerful words, and tools, that changed everything for me and my clients. It all comes down to clear ROLES and GOALS!


When people (including business leaders and owners) all have very clear job descriptions, and very clear key performance indicators (KPIs), businesses run much better. In fact, all sorts of great things happen when you have clear roles & goals! Employees are more motivated and more likely to achieve their goals. Financial goals are more likely to be achieved, and the business’s overall goals (strategic objectives) are more likely to be met. This article talks about inspiring goals – something we’d all like!

Most importantly, it helps everyone to get along and be happier! Clarity on whose responsibilities are whose will decrease disagreements, and increase overall job satisfaction. Making sure everyone understands their goals (one to three most important and measurable goals) makes it easy to know what everyone should focus on, and what they should be achieving each month.


Employees and leaders need clear expectations, otherwise negative things can happen. For example, if you have an A player who is kicking butt at their job, but noticing that others don’t “pull their weight” or “do their jobs,” it can demotivate them or even cause them to quit. Another common problem, between employees or even business partners is for both people involved to feel like they “doing more work than the other,” “working longer hours than the other,” or “working harder” than the other, or all three things! As you can imagine, that leads to resentment and worse.


Having clear roles and goals will help your employees perform better. It will help you know who to hold accountable for key results, and what everyone should focus on — including you.

This is just part of the bigger picture of good, clear, and effective leadership. Start with clear roles and goals. Get people to help you create and update them. Remember that helps them to be more motivated to achieve the things they help you create.

Clarify your roles and goals today, and I guarantee you will be blown away with the immediate benefits, and the long term ones!

And please, do not forget that business owners (and anyone that works in or for the business) need them too!

Business can be better™ and it should be!

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Kelli-Rae Tamaki

Kelli-Rae is truly passionate about successful business, and believes it can always be better, which is why she has spent 22 years studying, running, coaching and consulting with businesses, just like yours.