I will start today with a disclaimer because I am absolutely NOT perfect. However, I am WILLING to be better, and often times that involves asking for feedback. Feedback is the key when it comes to how to lose fewer customers. Here’s a video on the importance of feedback: How To Lose Fewer Customers—Staff Feedback You…

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I’ve been there—you spend thousands of dollars on marketing or advertising and don’t really know if it’s working. You might be wondering, did your sales increase? Did your lead quality increase? Did you make any money or just spend more? It can be SO FRUSTRATING! Trust me, I know. For your entertainment, here are eight…

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Always look for ways to improve your yourself if you want to improve your business

Are you working too much in your business? Do you feel like you’re the only one you can rely on? Would your business have to shut down if you got sick or passed away? Are you struggling to find ways to get more profit, more freedom? This is the opposite of what a healthy business…

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Many business owners think that marketing is the answer to all of their problems, but that couldn’t be further from the truth. There are three strong pillars holding up every successful business, as described in this article. There are several problems with focusing only or mainly on marketing: if you’re running a business without strong…

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Stop throwing away money on your employees!

Please STOP throwing away money on your employees! Now if you know me at all, you know this sounds weird coming out of my mouth (fingers?). Either way, it’s weird for you to read something that seems to sound like I don’t care about employees, because you know that couldn’t be further from the truth.…

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As business owners, we tend to have a LOT of numbers to look at. The number of leads coming in, the percentage of leads that convert, pricing, supply costs, tax, payroll, etc. The list goes on and on. The problems start when you make assumptions that you know certain numbers are “fine” or “good.” Usually,…

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I’m normally quite disappointed in myself when I make mistakes, but this time I’m being kind and patient with myself and working on eliminating any negative self-talk. Here’s why. The biggest lesson I learned in 2019 was that being hard on myself does not move me towards my big goals and dreams. Being tough on…

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Frustrated trying to find where your money is? Try these tips

Do you ever wonder why you seem to be busy and doing good business, but the money doesn’t seem to be in your bank account? Sometimes the fact is that money is hiding in your business. Here are four places money may be hiding, and how to get it: Accounts Receivable Someone should be responsible…

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