I will start today with a disclaimer because I am absolutely NOT perfect. However, I am WILLING to be better, and often times that involves asking for feedback. Feedback is the key when it comes to how to lose fewer customers. Here’s a video on the importance of feedback: How To Lose Fewer Customers—Staff Feedback You…

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I’ve been there—you spend thousands of dollars on marketing or advertising and don’t really know if it’s working. You might be wondering, did your sales increase? Did your lead quality increase? Did you make any money or just spend more? It can be SO FRUSTRATING! Trust me, I know. For your entertainment, here are eight…

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Always look for ways to improve your yourself if you want to improve your business

Are you working too much in your business? Do you feel like you’re the only one you can rely on? Would your business have to shut down if you got sick or passed away? Are you struggling to find ways to get more profit, more freedom? This is the opposite of what a healthy business…

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Many business owners think that marketing is the answer to all of their problems, but that couldn’t be further from the truth. There are three strong pillars holding up every successful business, as described in this article. There are several problems with focusing only or mainly on marketing: if you’re running a business without strong…

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As business owners, we tend to have a LOT of numbers to look at. The number of leads coming in, the percentage of leads that convert, pricing, supply costs, tax, payroll, etc. The list goes on and on. The problems start when you make assumptions that you know certain numbers are “fine” or “good.” Usually,…

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Talk to your former clients to learn from them and improve your business

Many business owners come to me with the problem of lost customers, but they don’t often realize this problem also comes with a huge opportunity! Sell More to Existing Customers The problem they come to me with is a lack of sales. Now remembering that the easiest way to increase sales is to sell more…

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Study your competition to truly differentiate yourself from them

Hi, you amazing business owner you! Do you truly differentiate yourself from your competitors? I’ve been asked this question so many times since our podcast/vodcast, I thought I’d do an email for everyone, and of course, share a couple of free resources with you to start the week. Question: How can you truly differentiate yourself…

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Laptop And Phone

I know I’ve sent an email that was misunderstood. As a leader, it’s very important to clearly communicate with your team. Sometimes this involves talking to them in person, on the phone, or even sending a video! Texting/emailing is just not good in some cases! Sometimes (a lot of the time) people misunderstand your electronic…

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