As business owners, we tend to have a LOT of numbers to look at. The number of leads coming in, the percentage of leads that convert, pricing, supply costs, tax, payroll, etc. The list goes on and on. The problems start when you make assumptions that you know certain numbers are “fine” or “good.” Usually,…

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Talk to your former clients to learn from them and improve your business

Many business owners come to me with the problem of lost customers, but they don’t often realize this problem also comes with a huge opportunity! Sell More to Existing Customers The problem they come to me with is a lack of sales. Now remembering that the easiest way to increase sales is to sell more…

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Study your competition to truly differentiate yourself from them

Hi, you amazing business owner you! Do you truly differentiate yourself from your competitors? I’ve been asked this question so many times since our podcast/vodcast, I thought I’d do an email for everyone, and of course, share a couple of free resources with you to start the week. Question: How can you truly differentiate yourself…

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Laptop And Phone

I know I’ve sent an email that was misunderstood. As a leader, it’s very important to clearly communicate with your team. Sometimes this involves talking to them in person, on the phone, or even sending a video! Texting/emailing is just not good in some cases! Sometimes (a lot of the time) people misunderstand your electronic…

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Goal Tracking

Don’t wait until mid-month to find out if you hit your goals! Too many business owners are waiting until after the month (or even worse, the year) is over to check on their success. This is a huge mistake! Certain reports like your financial statements cannot be prepared until after the month is over, but…

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Group of Friends

You may have noticed that this blog post was posted about a day later than usual…. and there’s a good reason for that (not an excuse, but a reason). I didn’t feel like it! I simply could not drum up the enthusiasm to write a Monday Morning blog post when I didn’t FEEL enthusiastic or…

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Think Positive

When I ask two business partners (in the same business) the same question, I almost always get two different answers. And one of them always has a more effective way of looking at things. I often email my clients and ask them “how are things going?” or “how is business this week?” or “how are the staff this…

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Organized Desk

If you’re truly honest with yourself, you know that there is something you ARE doing or something you AREN’T doing, that is somehow holding you back – in life and in business. Because your business is such a reflection of YOU, this one thing is not only affecting you personally but professionally as well. It could be…

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